Question 1

What services do you offer?

Accepted Answer

I offer dog walking, overnight pet sitting, drop-in visits, and extended multi-day stays for pets in the Rockford, IL area. Each visit is tailored to your pet's routine and needs.

Question 2

What areas do you serve?

Accepted Answer

I'm based in Rockford, Illinois and serve the surrounding area. For overnight stays of 5 days or longer, I'm happy to travel up to 90 minutes from Rockford.

Question 3

How do I book?

Accepted Answer

Fill out the booking request form on the contact page with your details, service type, and preferred dates. I'll review it and reply within 24 hours to confirm availability and discuss next steps.

Question 4

What happens during a meet & greet?

Accepted Answer

We meet at your home so I can get to know you and your pet in a relaxed, no-pressure visit. I'll ask about your pet's routine, feeding, medications, behavior, and any household quirks. Your pet can sniff around, see how we interact, and you can ask me anything before deciding to book.

Question 5

How should I prepare for a meet & greet?

Accepted Answer

Have your pet's usual routine, vet contact, and any care instructions handy. It's helpful to show me where food, treats, leashes, litter, and cleaning supplies are kept. If your pet has triggers, favorite toys, or special needs, let me know so I can plan the best care.

Question 6

Will I get updates while I'm away?

Accepted Answer

Yes. I send photo and text updates after visits so you can see how your pet is doing. You can also request a specific update schedule when we plan your booking.

Question 7

Do you administer medication?

Accepted Answer

Yes, I can give oral medications, topical treatments, and follow simple feeding or care instructions. Please share full medication details during our booking conversation.

Question 8

Are you insured?

Accepted Answer

Yes. Lindsay's Pet Care LLC is insured and bonded. I take safety seriously, from secure leash handling to home care and emergency plans.

Question 9

What happens if my plans change?

Accepted Answer

I understand travel plans change. We'll discuss cancellation and rescheduling policies when you book, and I do my best to be flexible with reasonable notice.

Question 10

Do you care for cats or other pets?

Accepted Answer

Absolutely. While dogs are a common request, I also care for cats, small animals, and other household pets. Every pet gets the same attentive, personalized care.

Question 11

Can you water plants or bring in mail?

Accepted Answer

Yes. Small home-care tasks like bringing in mail, watering plants, and adjusting lights are included when we discuss your overnight or extended stay booking.

Question 12

How are payments handled?

Accepted Answer

Payment details are confirmed when your booking is finalized. I accept common payment methods and will share the exact terms after we agree on your service plan.

Frequently asked questions

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